Want to know more?

 

Here’s the answers to our most frequently asked questions…

Plus some Testimonial L.O.V.E.

We understand how important it is to find the right destination for your holiday.  After all, time and money is precious and you want to ensure you’ve picked the right fit for you and your loved one/s.  At Susan River Homestead Adventure Resort we want you to have an experience to remember for all the right reasons.

Need more info?  Give our friendly team a call, we’d love to hear from you.

I took my friends and their kids here for school holidays entertainment and we had a great time.  The kids received special attention to get the most out of their horse-ride, and you couldn’t wipe the smile off their faces afterwards.  What a great adventure destination and so glad it’s nearby so I can go on regular rides! (I’m also eyeing off the parasailing for next time too!)

Rose Weaver

Hervey Bay, QLD

Thanks for a great time, great food and great company. The best holiday our family has had in years.

Geoff & Lisa

Brisbane, QLD

Great food, great company.

Maureen

Cornwall, UK

Susan River Homestead and Adventure Resort - Trip Advisor
Testimonial from Trip Advisor
Testimonial from Trip Advisor
Testimonial from Trip Advisor
Testimonial from Trip Advisor
Testimonial from Trip Advisor
Testimonial from Trip Advisor

FAQ'S

What is the size of your property?

Our working cattle property is 1660 acres of bushland and open paddocks, with The Susan River bordering the property and the dam is a favourite viewing destination early mornings.

How far are you from Brisbane or Sydney?

Susan River Homestead Adventure Resort is located halfway between Maryborough & Hervey Bay on the highway, Fraser Coast, QLD.  Once you’re here in our beautiful spot on earth, we are half and hour’s drive from the beach, shops and cinemas of Hervey Bay in one direction, and half an hour’s drive to the Heritage City of Maryborough in the other direction.

How to get to our piece of paradise?

BY AIR

Daily direct flights run from Brisbane and Sydney to Fraser Coast / Hervey Bay Airport.  On arrival guests will be met by our courtesy vehicle (subject to prior arrangement FOC).

BY ROAD

We are a pleasant, three hour drive north of Brisbane.  Take the Fraser Coast Highway (Hervey Bay Road) from Maryborough and look for the Susan River signs 14kms from Maryborough.

BY COACH OR RAIL

Guests will be met by our courtesy vehicle at either the Hervey Bay or Maryborough  coach terminals (subject to prior arrangement FOC).

Who operates the resort?

The McLean family built and opened Susan River Homestead Adventure Resort in 1978 and have been operating this unique destination experience for over 35 years.  So  if you’re after a different kind of getaway, give our team a call to see how we can make your stay a memorable one.

What native wildlife can be seen at Susan River?

Some of the native wildlife that roams our resort include Kangaroos, Wallabies, Black Swans, Brolgas and Goannas.

Do you provide shuttle rides anywhere else and if so where and how much?

Yes we provide shuttle services to Hervey Bay: $15 return per person, minimum 2 people.

Do you offer any special rates for longer stays?

Yes we offer 10% discount for stays of 7 nights or longer.

What are considered additional activities not included in accommodation pricing/packages?

Horse riding and water sports are at an extra cost.

Do you permit pets on the resort grounds, and/or overnight?

Only if approved prior to your arrival.  They must be well behaved and not permitted in rooms.    We love dogs ourselves, so you will find a few here already of our own.

What is your deposit/payment policy? Is full payment of total accommodation required to confirm bookings?

A deposit of $100 is required to confirm your booking.

What is your cancellation policy?

A minimum of 48 hours notice must be given to cancel a booking, otherwise there is loss of deposit.

What are your accepted payment methods? Which credit cards do you accept?

We accept Visa, Mastercard and Cash.

You have a dam, that's awesome! Can I bring my own kayak?

We think it’s awesome too!

Yes you sure can use your own kayak if the dam is not in use, or book the dam yourself.  Have a dam good time!

What type of car parking facilities do you have?

We have some undercover parking available and plenty of open car parking space - plenty of room for campervans and trailers/boats - for those that don’t pack light!

Again with the dam! Can I bring my own boat?

Yes you can, dam hire is $35 p hr

Can I bring/use my own skiis?

Sure why not.

What time is check in and out? Can I arrange a later check-out if needed?

Check-in is 1pm, check-out is 10am.

A later check-out can be arranged, conditions apply - please ask our fantastically helpful team for more details.

You have a games room? Please tell me more (the kids will LOVE THIS!)

There is a pool table and juke box (coin operated)

We also have a large TV with a video and DVD player and welcoming couches for chilling out.

Does it cost extra for tennis racquet hire?

No it doesn’t cost extra, because we’re awesome.

How big is the pool?

Our pool is 50ft, great for laps or bobbing about relaxing, the choice is yours!

What are the pool hours?

Pool hours are:  Early till Late (yes, because we’re in the country and that’s how we do things!)

Is the pool all season? i.e. is the pool open all year (I’m from Victoria and we don’t get cold in Queensland!)

It sure is!  Doesn’t mean we’ll be removing our ugg boots to join you, but yes you can swim all year round.

Do you have wifi? If yes does it cost extra?

Yes we do have wifi in the office - no video upload or download, no gaming.  No extra cost if used
sensibly.

What hours is Reception open?

Reception is open from 8.30am to 6pm, unless pre-organised.

What is the mobile signal strength there?

Telstra and Optus are generally good, whilst other companies vary.

Where is the closest place to buy groceries?

Maryborough - approx 14km away.

Do the rooms have cooking facilities?

No, however we have a communal kitchen and also a separate BBQ area, cook up a storm and get social!

Can I purchase food and drink on site? Do you have a kiosk/café?

Yes we have a fully licensed bar for drinks and a beautiful restaurant for main meals.

A restaurant on site you say? When is that open and what type of meals do you serve?

Our beautiful restaurant is open for breakfast, lunch and dinner.

You can look forward to wholesome and hearty meals - very fulfilling!

Bookings are essential.

What television stations do you have in the rooms?

We have free to air digital television available.

I am thinking about booking a wedding there, what can you offer?

We can accommodate the ceremony and  reception - wedding packages can be e-mailed upon request, contact our experienced function team today.  (We’ve even hosted horseback weddings - check out our portfolio!)